Terms & Conditions

We are really appreciating your decision of booking lifetime adventure safari with Maasai Tribe Adventure.

SAFARI BOOKINGS

Bookings and contracts shall be estimated to have been concluded in Tanzania and shall be interpreted  according to the laws of the United Republic of Tanzania.

CANCELLATION POLICY

Maasai Tribe Adventure Cancellation policy applies to the package offered, upon payment of deposit and confirmation of reservation. However, full payment required  to be settled 45 days prior to departure.

Cancellation of booking or failure to join a tour will result in retention of funds by Maasai Tribe Adventure as described below:

  1. If a cancellation is received at least 31 days and up to 45 days prior to departure, 0% of the package price will be retained by Maasai Tribe Adventure.
  2. Upon receipt of written cancellation by any member of the tour indicated on this reservation 30 days or longer prior to departure, 20% of the reservation of the cancelling party will be retained by Maasai Tribe Adventure and the balance of the package price refunded.
  3. If a cancellation is received at least 14 days and up to 29 days prior to departure, 50% of the package price will be retained by Maasai Tribe Adventure.

 

  1. If a cancellation is received less than 14 days to departure, 100% of the total package price will be retained by Maasai Tribe Adventure and all outstanding payment will become payable immediately.

 

  1. Should the cancelling party be able to find a replacement for themselves no less than 14 days prior to departure and the replacement completes this bookings form individually, no retention of funds will be take place. However, should no replacement be found by 14 days to departure, a 100% cancellation penalty will apply to the cancelling party.

 

 

REFUND PROCESSING FEE

 

  1. While processing a refund, 4% credit card fee is charged to the client’s Visa, AMES or Mastercard
  2. When a refund is processed using a Bank wire payment, Bank charges apply.